Refund policy
30-day money-back guarantee
If a product you bought on dynamodelay.com is not right for you, contact us within 30 days of delivery and we will refund the purchase price.
How to get a refund
- Email orders@dynamodelay.com or call 310 446 1632 (Monday to Friday, 9am to 5pm PST) within 30 days of delivery.
- Include your order number.
For health and safety reasons we cannot restock opened products, so you do not need to send the product back.
When you get your money
Approved refunds go back to the original payment method. Your bank may take 5 to 10 business days to show it.
Damaged or wrong items
If your order arrives damaged or you received the wrong item, contact us within 30 days of delivery and we will send a replacement or refund it.
Orders from other stores
Products bought on Amazon or from other retailers follow that store's return policy.